New Images and video, one AI studio
Make anything you can describe.
Lucin turns a few words into images and video. Type an idea, choose a model and a format, then edit, animate and share the result, all in one place.
What you get
A creative studio that fits in a sentence.
Everything you need to go from an idea to a finished piece, without learning a design tool or juggling separate apps.
Image generation
From a line of text to a finished image. Pick the model, the style and the aspect ratio, and generate variations until it looks exactly right.
Video generation
Text to video and image to video. Bring a still to life or start from a sentence.
Image editor
Select an area on the canvas, describe the change, keep the rest untouched.
Templates
Ready-made templates for portraits, products, posters and more. One tap to a great result.
Avatars
Turn a portrait into a talking avatar for intros, explainers and social posts.
Community
Browse what other creators make, reuse a prompt you love, and publish your own work when you are ready.
Audio and music
Natural voices, transcription and music generation are on the way, in the same studio and the same plan.
How it works
Three steps. No learning curve.
No prompt engineering, no plugins, no separate accounts.
Describe it
Write what you have in mind, or start from a template or an image of your own.
Choose the format
Image or video, the model, the style and the aspect ratio.
Create and refine
Generate, edit on the canvas, animate it, then download it or share it with the community.
Your next idea is one sentence away.
Start with a 7-day trial or go straight to the quarterly plan.
See plansPricing
One plan. Two ways to start.
Every option unlocks the same studio. Try it for a week, or commit to three months and pay less per month.
7-day trial
Then $29.99 per month, renewing monthly until you cancel.
Quarterly
Renews every 3 months at $59.99 until you cancel.
Included in every plan
- Image generation with a choice of models
- Video generation, text to video and image to video
- Image editor with canvas
- Templates and avatars
- Community gallery
- Credits every billing cycle, subject to fair use
Credit packs
Need more? Top up anytime.
One-time purchases that add credits to your balance. They never renew.
Valid for 1 month from purchase
Valid for 3 months from purchase
Valid for 6 months from purchase
All prices in US dollars and exclusive of any applicable taxes, which are itemized before payment. Your local currency and final price are confirmed at checkout. The introductory 7-day offer is available once per user. Subscriptions renew automatically at the price shown until cancelled; cancel at least 72 hours before the renewal date to avoid the next charge. Refund conditions are set out in our Refund Policy.
Questions
Before you subscribe
How does the 7-day trial work?
You pay $1.99 today and get full access for 7 days. Unless you cancel at least 72 hours before the 7 days end, it becomes a monthly subscription at $29.99, charged to the same payment method and renewing every month.
How do I cancel?
Write to info@lucin.ai or use the contact form in your profile. Cancelling stops the automatic renewal; you keep access until the end of the period you already paid for.
What are credits?
Each creation uses credits from your balance, and the cost depends on the type of content and the model. Your plan includes credits every cycle, and credit packs add more when you need them.
Who can use Lucin?
Adults only (18 or the age of majority in your country). Lucin does not allow adult content, and every prompt and upload goes through content filters. See our Content Guidelines.
How is my payment handled?
Payments are processed by our payment providers over a secure connection. We never receive or store your full card details. Invoices are available on request at info@lucin.ai.
Legal
Privacy Policy and Cookie Policy
Effective date: October 20, 2026
This Privacy Policy describes how personal information is collected, processed and protected for users.
We may update this Privacy Policy according to new legislative or jurisprudential requirements and/or business needs, among other reasons. The new version of this Privacy Policy will be applicable from the moment of its publication on the Website. Therefore, the User is recommended to review this Privacy Policy regularly. This Privacy Policy will always be available on our Website so that the data subjects can consult it at all times.
Who is the personal data controller?
COREDOCS NEXUS LLC (hereinafter, “the Company”, “We”, “Us” and the like) is the controller of the User’s personal data. You can contact Us by email at info@lucin.ai or by telephone at +1 833 350 0042. We are firmly committed to regulatory compliance and the privacy and protection of personal data of Users. Accordingly, in the present Privacy Policy, the User (hereinafter “the User”, “you”, “your”) of lucin.ai (hereinafter, “the/our Website”) will find all the relevant information to better understand what We do with your personal data.
What does this Policy apply to?
This Privacy Policy applies to the personal data that We collect and process from you as a User of our Website as well as the services offered within it. Please bear in mind that this Website is for adults in accordance with the laws and regulations of their birth or residence country.
Note: The Company shall not be liable if the User is not of legal age according to the laws and regulations of their country of birth or residence. In this regard, it is the sole responsibility of parents and/or legal guardians to exercise appropriate control over the online activity of their minor children and prevent their access to websites whose content is not suitable or recommended for minors.
What does personal data mean and which data do We collect and process?
For the purposes of this Policy, “personal data” refers to all data that identifies you or that could be used to identify you, such as:
- E-mail addresses, when you create an account or contact us directly.
- Full name.
- Payment data to process the payment of the services.
- The prompts, images and files you upload, and the content generated from them, when you use the Services.
- Data necessary to participate in promotional activities (including sweepstakes and prize draws), which may vary depending on the specific mechanics of each activity (e.g., social media username, contact and identification details, or other relevant participation details).
Note: The Company shall not be liable if the User provides personal data and/or private information from an adult without his/her consent for obtaining responses from the AI. For circumstances beyond our reasonable control such as this, the Company will be excluded from liability towards third parties and, if applicable, the Company may both delete the improperly processed information and determine the blocking of access to the User who has improperly entered information from another data subject.
What do We use your personal data for?
Please be informed that you only are required to provide personal data and information that is strictly necessary to fulfil the purposes explained below. In this regard, if you provide Us with more information than is expressly required, you consent to its processing for the purpose(s) for which it was granted.
We may use your personal data for the following purposes:
- To personalize your experience and improve the Services offered through the Website. The Website may use your personal information to enable you to access and use the Website as well as to enhance the quality and functionality of the Website. For this purpose, the Website may collect information about how you navigate in the Website, to improve the Users’ experience.
- For the AI to generate the content requested by the User.
- To collect the fees of the subscription plans and credit packs offered through the Website and process transactions;
- To manage your information queries regarding our Website and/or the Service offered through it;
- To send you electronic commercial communications and/or newsletters with information that might be of your interest in relation to the Services we provide to you.
- To comply with our legal obligations, legal requirements, laws, and regulations and/or to respond to judicial, police or the corresponding authorities’ requirements;
- To organize and manage promotional activities, including sweepstakes and prize draws, and to administer your participation.
- To protect, investigate, and deter fraudulent, unauthorized, or illegal activity on/through our Website;
- To verify and ensure that uploaded content complies with applicable laws, regulations, our Terms and Conditions and our Content Guidelines, including the detection and prevention of unlawful, harmful or otherwise inappropriate content as further defined therein.
- When applicable, to improve our Website’s functionalities and the Service offered by analyzing disaggregated data not associated with a particular User’s personal information.
- To send periodic emails to the User to achieve the purposes outlined in this Privacy Policy.
What is the legal basis for processing your personal data?
We only process your personal data when there is a legal basis for doing so. The legal basis will depend on the reason(s) why We collect and process your personal data. In almost all cases the legal basis will be:
- The performance of the contract you enter into with Us when you subscribe to a plan or purchase a credit pack offered through the Website.
- To comply with our legal obligations and/or to attend administrative, judicial, police, or the corresponding authorities’ official requirements.
- The performance of a contract based on your voluntary participation in the relevant promotional activities (including sweepstakes or prize draws) and your acceptance of their applicable terms and conditions.
- Our legitimate interests in (i) offering an enhanced user experience when you access and use the Website and operate it efficiently, (ii) monitoring fraudulent activity to preserve the security and integrity of our Website; (iii) providing advertisements to users according to their interests; (iv) defending and addressing our rights in the event that a claim regarding our Website and/or Service may arise; (v) monitoring, reviewing, and verifying user-uploaded content to ensure compliance with applicable laws, our Terms and our Content Guidelines in order to safeguard our services and protect the rights, safety, and legitimate interests of our Users and third parties.
How long do we keep your personal data for?
We will keep your personal data only for as long as you are subscribed to the Services and, beyond that, your personal data will be retained, securely blocked, for the necessary retention period to fulfil our legal obligations and/or for our legitimate reasons (i.e. to address claims in connection with the services offered through the Website; to finish the investigation of detected fraudulent or illicit activity).
Once the necessary retention period has ended, your personal data will be securely deleted from our information systems.
Who do We share the User’s personal data with?
We will not share your personal information with third parties without your consent. Nonetheless, in order to provide the Services and comply with our legal obligations, protect our legal rights, or respond to a valid legal request, we may communicate your personal data to the following third parties, including but not limited to:
- (i) the providers of the artificial intelligence models made available through the Website, which process your prompts and uploaded files in order to generate the requested content;
- (ii) other providers such as Amplitude, Google Inc, Stripe, and Firebase, among others;
- (iii) service providers to perform functions and provide Services to us, such as hosting and backend infrastructure, database storage and management, email management, marketing, credit card processing, customer service and others;
- (iv) service providers to provide authentication and identity verification services, acting as data processors on our behalf, for the purpose of enabling secure user access to the Website;
- (v) service providers to process subscription payments, acting as data processors, in order to securely manage payment transactions and billing for the Website;
- (vi) service providers to support the organization and management of promotions (e.g., providers of tools for selection of winners, IT and hosting providers) acting under our instructions;
- (vii) content moderation and verification service providers, who assist us in monitoring, reviewing, and verifying user-uploaded content to ensure compliance with applicable laws, our Terms and Conditions and our Content Guidelines;
- (viii) administrative, police or judicial authorities as long as the data is required in accordance with the applicable law and regulations;
- (ix) law firms to respond to claims regarding our Website or services offered through it.
The third parties mentioned above may have their headquarters outside the European Economic Area (EEA), therefore, your personal data will be the object of international transfers. In any event, if a personal data international transfer is deemed appropriate, We inform you that We will only transfer personal data to recipients located in countries that ensure an adequate level of data protection or, failing that, offer the appropriate safeguards required by the current applicable law and regulations on the protection of personal data, to ensure that your personal data is properly protected and that your individual rights and freedoms are guaranteed. In this regard, please be informed that the third parties mentioned above are committed to standard contractual clauses approved by the EU Commission certification in case of transfers to the USA.
How do We protect your personal data?
Your trust is very important to Us and for this reason, your personal data is stored confidentially and securely in our information systems. We are committed to protecting the security of your personal information and we implement the appropriate technical, organizational, administrative and security measures to safeguard and protect your information and personal data against illegal or unauthorized access, misuse or disclosure.
What rights do you have and how can you exercise them?
We inform you that the Users can withdraw their consent to processing their personal data at any time. Users may also exercise the following rights: access, verify and seek rectification, have their Personal Data deleted or otherwise removed, restrict the processing of their data, object to processing of their data, as well as the right to have the Personal Data transferred to another controller (portability), with a written request, addressed to us, via the following e-mail: info@lucin.ai. We also inform you of your right to lodge a complaint to the Supervisory Authority.
As a general rule, We will respond to data protection rights requests within one (1) month. Occasionally, this period may be extended by two (2) further months where necessary, taking into account whether your request is particularly complex or you have made several requests. In this case, We will notify you of this event and explain the reasons for the delay to you.
Finally, We inform you that should you consider it appropriate, you have the right to lodge a complaint before the corresponding Supervisory Authority, especially if you consider that your data protection rights have not been adequately addressed.
We remain at your disposal for any doubts or questions you may have about this Policy, please contact Us by email at info@lucin.ai or by telephone at +1 833 350 0042.
What are cookies and what are they used for?
For the purposes of this Policy, the single term ‘cookies’ refers to cookies and/or similar technologies that track information about accessing and interacting with our Website, for different purposes such as facilitating information about the user’s device, the User’s navigation through our Website, remembering your browsing preferences, customizing the services offered on this Website, the user’s purchase and cancellation history, to generate aggregate statistics based on user interaction, among others.
The memorized data recorded by cookies takes up a small space on a device’s memory and does not harm the device in any way.
When are cookies installed?
Interacting with our Website and purchasing the paid services offered in it implies the installation of cookies, which may belong to us or be from third parties.
The use of third-party cookies is subject to the Cookies and Privacy Policies of these third parties. Therefore, We will not be responsible for the content or the veracity of the mentioned policies of said third parties. Please consult the website(s) of said third parties to obtain more information or if you want to change your preferences for setting these cookies.
What type of cookies are installed?
Cookies that can be installed include the following:
- Session cookies: these are used to identify the User during the session, prevent the User from having to repeat processes in the Website and are automatically deleted when the browser on the User’s device is closed.
- Persistent cookies: these are used to identify the User during the session, prevent the User from having to repeat processes in the Website and remain installed for a certain time in the browser of the User’s device.
- Owned cookies: these are sent to the User’s device from our Website and/or computer equipment, managed by Us, and their information is collected for our purposes.
- Third-party cookies: these are sent to the User’s device from computer equipment or a website managed by another company (partners and/or service providers) and their information can be collected for our purposes (i.e. to know the geographical location of the User) and/or to manage or improve the services that these third-party companies offer (i.e. to manage the payment of the Website’s services).
- Technical cookies: these allow the management and operation of this Website and enable its functions and services, for example, to carry out the purchase process and manage payment, etc.
- Analytical cookies: these allow Us to analyze the use of this Website and recognize which functionalities interest users the most, to improve the quality and functionalities of our services (i.e. the Website’s look and feel, design for usability, etc.). This information is obtained from disaggregated data which is not associated with a particular User or his/her personal information.
- Preference or personalization cookies: they allow the storage of personalized information so that the User can access the service with certain characteristics such as the language, the number of results to be displayed in a search, the appearance or content of the service depending on the type of browser, etc.
To install cookies in your device’s browser, We need your express consent, although other cookies are exempt from such consent. The exempt cookies are User authentication or identification cookies (session cookies only).
We have enabled adequate mechanisms to obtain your consent for the installation of cookies that require it. However, please be informed that, in accordance with the applicable laws and regulations, (i) it will be understood that your consent has been given if you modify the configuration of the browser by disabling the restrictions that prevent the installation of cookies and that, (ii) when the installation of cookies is necessary to provide you with the services that you have expressly requested, your consent will not be necessary.
Legal
Terms of Use
Effective date: October 20, 2026
General
These Terms of Use regulate the conditions of access and navigation through this website, owned and operated by the Company stated in the Terms and Conditions section of this website (hereinafter, “the Company”).
The access and navigation through this website are voluntary and free of charge and automatically grant the interested person the status of “User” (hereinafter, “the User”, “you”). Such status implies full acceptance of the present Terms of Use. Therefore, we recommend that you carefully read the following Terms of Use before using this website. In the event that you do not agree to be bound by these Terms of Use, please do not access or continue to use the website.
These Terms of Use may be updated, at any time and without prior notice to the User, in order to comply with applicable laws and regulations, according to business matters or because of changes in the provision of services or functionalities of our website. The new Terms of Use will be applicable as soon as they are published on the website. Therefore, the User acknowledges and accepts that it is his/her responsibility to periodically review these Terms of Use.
The User accepts to access and navigate through this website complying with all the applicable laws and regulations in force, as well as in accordance with these Terms of Use.
If any part or clause of these Terms of Use is declared null and void by any judicial decision, the remaining part and/or clauses will remain valid.
The present website can only be used by adults with legal capacity. Therefore, if you do not have the required legal age in accordance with the applicable laws and regulations of your country, please do not visit or use this website. In this sense, the Company reserves the right to block access to this website, without prior notice, to Users who do not comply with this requirement.
The use of the website is also subject to the Content Guidelines, which form an integral part of these Terms of Use. The Content Guidelines describe the types of content that are permitted or restricted when using the website and are available on the website.
Rules of Conduct
The User must use this Website, its content, and services in accordance with the present Terms of Use, the Content Guidelines, the currently applicable laws, and regulations, common decency, morality, and public order at all times. In particular, but without limitation, the User shall not:
- Hire the Services offered if you do not meet the required legal age and have the legal capacity to enter into contracts according to applicable laws and regulations of your country.
- Make inappropriate or illicit use of our website content, as well as the information about the Services offered, and/or use it to engage in illegal activities, violate third-party rights, or engage in any prohibited practices set forth in our Terms and Conditions or Content Guidelines (including, but not limited to, generating, transmitting, or promoting harmful, explicit, unconsented, deceptive, or illegal AI content, or impersonating third parties), or those harmful to the interests or rights of the Company and/or of third parties;
- Restrict or prevent any other User from using and enjoying this website;
- Copy, distribute, or modify any part of this website without prior written authorization from the Company with or without commercial purposes;
- Circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any content or that enforce limitations on the use of the website;
- Reverse engineer, decompile, scrape, or extract technical data, commands, or source code from our Website, servers, or connected networks;
- Send or disseminate information, codes, or content that could reduce, harm, disturb or impede any User’s access or normal use of this website and/or damage or harm equipment belonging to the Company (like servers or networks connected to the website) or to other Users. This includes but is not limited to malware, viruses, logic bombs, etc;
- Breach the Company’s intellectual property rights, this includes but is not limited to, using, modifying, creating derivative works of, transferring (by sale, resale, license, sublicense, download, or otherwise), reproducing, distributing, displaying, or disclosing any content of this website, without prior written authorization from the Company;
- Breach third parties’ intellectual property rights in connection to the access or use of this website.
The access of a User who does not comply with these Terms of Use and/or the Content Guidelines may be blocked and/or suspended at any time and without prior notice in order to maintain the quality, security, and availability of the present website.
Limitation of Guarantees and Liability
The use of the present website is at the User’s own responsibility and risk. The Company makes its best efforts to ensure the availability of the website and the safe navigation of the User. However, access to this website may be punctually interrupted by maintenance tasks and/or the upload of updates of the contents and/or services offered through it. Also, we cannot guarantee that the website will be maintained without interruptions, delays, errors or omissions for reasons beyond our control, as well as for possible damages that may be caused by third parties through illegitimate intrusion beyond our control.
Notwithstanding the preceding, the Company will make its best efforts to be as accurate as possible and to avoid mistakes in the content and information provided on the website. If you detect any inaccuracies, we kindly ask you to contact our Customer Service Team and advise them by email at info@lucin.ai. In any case, the Company shall be exempt from any liability arising from possible errors in the content and information that may appear on this website, provided they are not attributable to it. Therefore, this website content is provided on an “as is” basis, without establishing express or implicit guarantees of any kind, including but not limited to guarantees of fitness for a particular purpose, accuracy, completeness, and currentness.
Neither the Company nor its partners, suppliers, employees, or representatives will consequently be liable for any error or omission on the website or if the content and information of this website is used by a User or a third party for unlawful purposes and/or to cause damage to third parties or to the Company’s reputation.
Furthermore, the Company will not assume any responsibility for access to this website by Users under the required legal age according to their country’s applicable laws and regulations, being the responsibility of their parents and/or legal guardians to exercise an adequate level of control over the activity and/or use of the Internet by their dependent children or minors, in order to prevent their access to websites whose content is not suitable or recommended for minors, as well as the sending of personal data without the prior authorization of their parents or legal guardians.
The Company will be exempt from any liability that may arise from the breach of these Terms of Use by the User.
Additionally, the Company does not guarantee that every text prompt or uploaded image will be processed, and shall be fully exempt from any liability arising from content blocking, false positives, service restrictions, or output limitations resulting from automated safety filters, third-party AI provider rules, or the enforcement of the Content Guidelines.
Intellectual Property Rights
www.lucin.ai is a domain registered by the Company. Therefore, it cannot be used by third parties in connection with other products and/or services other than those offered on this website in any way that may cause confusion between our Users and/or customers and/or discredit the Company.
The totality of the elements contained on this website, whether it be texts, articles, descriptions, images, graphics, sounds, videos, brands, logos, interactive features or any other element, its structure and design, the selection and presentation of the content and elements included therein, and the software necessary for its operation, access and utilization are the property of the Company or, as the case may be, its corresponding licensors. All the elements of the present website are protected by industrial and intellectual property rights that must be respected by the User.
The reproduction, copying, distribution, public communication, transformation or, in general, any use of the protected elements of this website without the Company’s prior written consent is expressly and totally prohibited.
We reserve all the industrial and intellectual property rights that are not expressly granted or indicated in these Terms of Use and that correspond to us in accordance with the currently applicable laws and regulations.
The access and use of this website does not imply in any way the transfer to the User and/or customer of the intellectual or industrial property rights of the Company, nor does the granting of a license or authorization to reproduce and/or distribute the website and/or its elements.
The Company reserves the right to take as many legal actions against users who infringe on their intellectual and industrial property rights in any way.
Privacy
The Company is firmly committed to the privacy of Users and customers. The personal data that you provide us as necessary to provide the services, as well as those obtained from the navigation and/or use of this website, will be processed as stated in our Privacy and Cookie Policy.
The Company has adopted the appropriate technical and organizational measures to guarantee the confidentiality, integrity, availability, and security of the personal data processed.
Jurisdiction and Applicable Laws
These Terms of Use shall be governed by and construed in accordance with the currently applicable EU laws and regulations.
In the event that any discrepancy arises in connection with the interpretation or application of these Terms of Use, the applicable jurisdiction to solve the matter will be the competent one determined by the applicable laws and regulations.
The non-exercise by the Company of any right provided or derived from these Terms of Use shall not be construed, under any circumstances, as a waiver of said right, unless expressly and in writing renounced by the Company or by the legal prescription of the action, according to the applicable current law or regulation.
The nullity, total or partial, of any of the provisions of these Terms of Use will not affect the validity of the other provisions.
Legal
Terms and Conditions
Effective date: October 20, 2026
General
The present website lucin.ai (hereinafter, the/our “Website”) is owned and operated by COREDOCS NEXUS LLC, a private company holding TAX ID number 42-2447262, and its registered office at 603 East Jackson Street, #1035, Tampa, FL 33602, contact email: info@lucin.ai and telephone number +1 833 350 0042. Hereinafter, referred to as the/this/our “Website”, “we” or “the/our Company”.
These Terms and Conditions explain the conditions of access to the services offered on this Website, to which the User is automatically linked at the time of creating an account herein. By clicking the “Sign Up” button, the User clearly states that he/she has read, understood, and agreed to be bound by these Terms and Conditions.
The creation of an account unrelated to the selection of a subscription plan does not give place to any payment by the User.
The confirmation of payment for the subscription plan to the services offered through this Website automatically confers the User the status of Customer. Hereinafter, therefore, the User who, after creating an account, has chosen the subscription plan will be referred to as “Customer”.
The Company reserves the right to run special subscription promotions, offers, discounts, sweepstakes, prize draws and/or contests, which may be offered to Customers at the Company’s discretion, the particular conditions of which will be announced at the time of their offer to the Customer, which need not be linked to these Terms and Conditions. The Customer is advised to read such terms and conditions before accepting and/or participating.
The use of the Website is also subject to the Terms of Use and the Content Guidelines, which form an integral part of these Terms and Conditions.
The Company reserves the right to update these Terms and Conditions, in accordance with new legislative and/or jurisprudential requirements and/or business needs or interests, at any time and without prior notice to the User and/or the Customer. The updated version of these Terms and Conditions will be effective immediately, as soon as they are published on this Website.
These Terms and Conditions are permanently available on the present Website so that you can consult them at all times.
Description of Services
LUCIN is a SaaS platform that unifies access to multiple generative artificial intelligence (AI) models to create and edit content from text prompts and files provided by the User. The Services may include the generation of images, video, audio, music and text. The Company makes available to Users who meet the conditions described in these Terms and Conditions the following features, among others (the “Services”):
- AI image generation: creation of images from text prompts and reference images, with a choice of models, styles and formats.
- AI image editor: editing of generated or uploaded images on a canvas.
- AI video generation: text-to-video, image-to-video and avatars.
- Templates: pre-configured creation flows for common use cases.
- Community gallery: a space where Users can browse content published by other Users and, if they so choose, publish their own. Published content is visible to other Users, is subject to the Content Guidelines and may be removed by the Company.
- Audio and music tools, when available.
LUCIN uses the technologies of third-party AI model providers under license. By using our Website, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website. This license is subject to the terms and conditions set forth in these Terms and Conditions.
Disclaimer
LUCIN is not affiliated with the providers of the AI models made available through the Website. Instead, we utilize their official APIs to deliver the technology under an official service agreement with these companies.
The User is informed, understands and agrees that:
- The content generated may not always be accurate, reliable or as expected. The User uses the Website at their own risk and is responsible for evaluating the accuracy and usefulness of the content provided by the Website;
- Our technology uses User input to generate content, so we do not recommend entering confidential or personal information of the User or third parties;
- The Website accepts text prompts and the files expressly supported by each feature. Any other input may be rejected;
- The images and videos generated through the Website are produced by third-party models, and the User is responsible for the use they make of them, as well as for the prompts and files submitted to generate them;
- The Website may use automated technical systems to detect and restrict certain types of content. The Company does not guarantee human review of content before it is blocked, restricted, or made unavailable.
Please refer to the Limitation of Liability section of these Terms and Conditions for further information regarding the Company’s responsibilities.
The Company reserves the right to update features and/or functionalities of the Website at any time. Please refer to the Limitation of Liability section of these Terms and Conditions.
Code of conduct
The User agrees to use the Website lawfully and ethically, in accordance with applicable laws and the appropriate practices, including, but not limited to, the provisions set forth below:
- Any unauthorized use of the Website is expressly prohibited.
- Not to impersonate another individual. The User can only include personal data corresponding to their own identity that are adequate, pertinent, updated, exact and true.
- Not to use the Website or any information within it for illegal, deceptive, fraudulent, offensive, obscene, defamatory, privacy-invasive, or copyright-infringing activities or purposes, or to violate any laws in your jurisdiction; the User will comply with all the applicable laws, rules and regulations;
- Not to use the Services to generate content in relation to, or in order to commit, promote, contribute or, in any possible way, take part in: violence, terrorism, generation of harmful and/or discriminatory content, exploitation or harm to children, encouragement or instructions on self-harm, human trafficking, exploitation and sexual violence, non-consensual nudity, pornography, fraud, spam, disinformation or misleading people into believing that AI-generated content is human-generated;
- Not to generate, upload or distribute content depicting minors, non-consensual intimate imagery, or the likeness of a real person without their consent;
- Not to use it to defame, harass, threaten or harm third parties;
- Not to take any action that interferes or prevents the proper functioning and/or that may affect the availability, security and/or integrity of the Website;
- Not to interfere or disrupt networks connected to the Website services, including but not limited to inserting and/or executing expressions, commands or codes that, directly or indirectly, interfere, manipulate and/or damage any element of the Website, especially its source code. Likewise, the User agrees to not reverse engineer the software to discover the Website’s source code and/or to scrape or extract technical data from our Website;
- Not to resell, redistribute or provide access to the Services to third parties;
- Not to transfer the license granted to access and use the Website and/or any of the User’s rights or obligations under these Terms and Conditions without the express written consent of the Company;
- Not to breach the Company’s intellectual property rights, including but not limited to, using, modifying, creating derivative works of, transferring (by sale, resale, license, sublicense, download or otherwise), reproducing, distributing, displaying or disclosing any of the contents of the Website, without prior written authorisation from the Company.
Remarks:
The Company makes no guarantee regarding the User’s behaviour and will not be held responsible in this regard. The User is individually and solely responsible for their actions, before the Company and third parties, for damages caused by inappropriate behaviour.
The Company reserves the right to block or eliminate the User’s access to the Website for the aforementioned actions, as well as any other that is contrary to good faith, that harms the rights of third parties, or that infringes the laws and regulations applicable to the Website and/or the Company.
Moreover, the Company, in its sole discretion, may eliminate access to the Website for a User at any time without stating the reasons behind its decision.
Subscription plans, price and payment
The Website offers a single subscription plan, which gives the Customer full access to the functionalities of the Website subject to the fair use policy described below. New Users may receive a limited complimentary allowance after creating an account so that they can try the Website. To get full access, the User must purchase one of the following options:
Introductory offer: 7 days for $1.99
The Customer pays $1.99 for 7 days of full access. Unless the Customer cancels at least 72 hours before the end of the 7-day period, it automatically converts into a 1-month subscription at $29.99, which renews automatically every month and is charged to the payment method used for the introductory offer. The introductory offer is available only once per User.
3-month subscription: $59.99
The Customer pays $59.99 at the moment of purchase. The subscription renews automatically every three months for the same amount.
In every case, the subscription renews automatically for the same period and the same amount indicated above, unless the Customer cancels it in accordance with the Unsubscribe section below, or the Customer is notified of a price change in accordance with these Terms and Conditions.
Credit packs
In addition to the subscription plan, the Customer may purchase credit packs. A credit pack is not a subscription and does not renew: it is a one-time purchase that adds credits to the Customer’s balance, intended for Customers who have used most or all of their available credits in their current billing cycle. Three options are offered: $9.99 (credits valid for 1 month from purchase), $49.99 (valid for 3 months) and $99.99 (valid for 6 months). Unused credits expire at the end of their validity period.
Optional additional services
The Company may offer optional additional services that a Customer can purchase alongside the subscription plan. Where this is the case, they are separate subscriptions, billed on their own cycle and shown as a separate recurring charge, and each of them may be cancelled independently of the subscription plan. Their price and conditions are always displayed before purchase.
Fair use
The Services are subject to usage limits, which are displayed inside the product. Each creation consumes credits according to the type of content and the model selected. Subscription plans provide access to AI-powered features under a fair use policy: we do not guarantee a fixed number of generated images, videos or other outputs, and usage limits may be adjusted from time to time based on operational and cost considerations. Any adjustment will be published on the Website.
Prices
The prices are listed on our pricing page and are confirmed during the checkout process. The final price may vary depending on the Customer’s geographical location and will be presented in the applicable local currency before payment is confirmed. The price displayed at the time of purchase is the final and binding price. All prices are considered net amounts, and any applicable taxes (such as VAT or others) will be added to the final amount and itemized in the payment summary.
For all subscriptions, recurring charges will be made for the same amount and in the same currency as the initial transaction (or, for the introductory offer, as the monthly price displayed at checkout), unless the Customer is notified of a price change in accordance with these Terms and Conditions.
Remarks:
By subscribing to a plan or purchasing a credit pack or any optional additional service, the Customer acknowledges and accepts the price and, for subscriptions, the receipt of an automatic and recurring billing charge based on the chosen option.
The Company reserves the right to update the types, conditions and price of the subscription plans offered, at any time, depending on its business objectives, strategy and needs, without prior notice to Users. Changes will be effective when published on the Website and will never affect a cycle already paid for.
If recurring billing cannot be processed correctly, the Company reserves the right to interrupt and/or block the Customer’s access to the functionalities without previous notice. Therefore, the Customer shall ensure that their payment method is active and/or has sufficient funds for charging the subscription price.
Unsubscribe
Customers who wish to cancel the Services must do so expressly, to avoid being charged recurrences.
Cancelling your subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of your then-current period.
If you have purchased any optional additional service alongside your subscription plan, they are separate subscriptions and cancelling one does not cancel the other. Please make sure you cancel each of them if that is your intention.
You may cancel any subscription purchased on our Website by contacting us via email at info@lucin.ai, by telephone at +1 833 350 0042 or through our “Contact Us” form available in your profile.
To avoid being charged for your next billing period, cancel your subscription at least 72 hours before your next billing date (for the introductory offer, at least 72 hours before the end of the 7-day period). Fees are non-refundable except as set out in our Refund Policy.
Withdrawal Right
In accordance with applicable laws and regulations, the Customer is hereby informed and acknowledges that the right of withdrawal does not apply to the Services provided through the Website, as they consist of digital services supplied electronically and performed immediately upon the Customer’s request.
By registering and using the Services, the Customer expressly consents to the immediate commencement of the digital service during the withdrawal period and acknowledges that, once the performance of the service has begun, the right of withdrawal is waived to the extent permitted by applicable law.
Refund Policy
Notwithstanding the information contained in the “Withdrawal Right” section, and in addition to any refund rights available under applicable laws, the conditions under which a refund may be granted are set out in our Refund Policy, which forms an integral part of these Terms and Conditions.
Chargebacks / Disputes
If, at any time, you initiate a chargeback or otherwise reverse any payment of applicable fees in your account, we may disable or terminate your account immediately at our sole discretion for the breach of your payment obligations hereunder. We reserve the right to dispute any chargeback received, including by providing the relevant financial institution with any information proving that the payment in question was authorized by the user responsible for such chargeback.
Merchant of Record
Please be informed that the payments made through the present website, as well as any applicable recurring payments, are managed by the following Merchants of Record:
- Next Horizon AI Labs LLC, a private company with tax code 42-2845611, with registered office at 1501 Corporate Drive, Suite 100 #1033, Boynton Beach, FL 33426.
- Tucantela SL, a private company with tax code B66672593, with registered office at Avinguda Josep Tarradellas, 38, 08029 Barcelona, Spain.
The Merchant of Record acting for each transaction is identified at checkout and on the corresponding receipt or invoice, and its name is the one that will appear on the Customer’s bank or card statement.
The Merchants of Record make and manage the collection of the total costs of the subscription plan, credit packs or optional additional services chosen by the Customer and, when appropriate, approve and issue refunds expressly requested by the Customers with the support of their payment services providers.
Please note that the Customer’s payment information is transmitted directly, via a secure connection, to information systems of the payment services providers. Therefore, we do not have access to, nor store, the Customer’s complete payment card data. All our payment services providers have put in place the maximum measures to ensure the reliability and security of communications and interactions between the Users of the present website and their payment gateways.
Furthermore, the Company will issue an invoice for the charges made, when requested by the Customer. In this regard, the Customer expressly authorizes the Company to send the invoice in electronic format, although it is possible to indicate to our Customer Service if you wish to receive a paper invoice, in which case we will send it in this format to the postal address you will provide. Moreover, the Customer can contact the Merchant of Record of the corresponding transaction to request and obtain an invoice.
Please be informed that the Company reserves the right to collaborate with other third parties to collect the costs of the subscription plan.
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our Service and all the elements contained within this Website, including but not limited to, all source code, databases, functionality, software, website designs, audio, video, texts, articles, descriptions, images, photographs and graphics, logos, sounds, videos (the “Content”), trademarks, service marks, brands, logos, interactive features or any other element, its structure and design, the selection and presentation of the content and elements included therein, and the software necessary for its operation, access and utilization are the property of the Company and/or the partners of the Company with whom we have submitted the corresponding licenses. This is made explicit via the copyright notice in the Website.
The use of the Website does not, under any circumstance, transfer to the User any of the Company’s intellectual property rights from the Website. The User is only granted access with a worldwide, limited, non-exclusive, non-assignable, non-sublicensable, revocable license to access the Services and use the Website solely for your personal, non-commercial use or internal business purpose. However, such a license does not give the User the right to the following activities (the “Prohibited Activities”):
- Copy, reproduce, aggregate, republish, upload, post, distribute, publicly communicate or display, encode, translate, transmit, distribute, sell, license, transform or, in general, make use or exploit any of the protected elements of this Website for commercial purposes or not, without the Company’s prior written consent. Any of the aforementioned actions are expressly and totally forbidden and will cause the termination of the license granted to the User.
- Use of the features and functionalities offered by the Website for purposes other than those outlined in these Terms and Conditions.
- Insert and/or execute expressions, commands or codes that, directly or indirectly, interfere, manipulate and/or damage any element of this Website, especially its source code.
- Transmit any material that may infringe the intellectual property rights of third parties.
- Send unsolicited information and/or advertisements through the Website.
Notes:
The Company reserves all intellectual property rights that are not expressly indicated in these Terms and Conditions under current applicable laws and regulations.
The Company reserves the right to take all legal actions at our disposal if our intellectual property rights are infringed, including compensation for direct and indirect damages.
Limitation of Liability
The User acknowledges that the Website provides its Services through licenses granted by third-party providers of artificial intelligence models. The User acknowledges and agrees that the use of the Website and any outcomes or results obtained are solely the User’s responsibility.
To the maximum extent permitted by the applicable law, the Company shall not be liable for any direct or indirect, incidental, special, or consequential damages arising from the use or inability to use the Website. The Website and the Services are provided on an “as is” basis without any warranties, either expressly or implied in connection with the Services and your use thereof, including but not limited to, guarantees of fitness for a particular purpose; no warranties or representations about the accuracy or completeness of the Service’s content or the content of any websites or applications linked to the Services and we will assume no liability or responsibility for any errors, mistakes, or inaccuracies of content and materials.
The Company shall not assume any liability for the cases described below (by way of example but not limited to):
Modifications and interruptions
The Company reserves the right to change, modify or remove the contents of the Website at any time for any reason at its sole discretion, without prior notice. The Company also reserves the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Services.
The Company makes its best efforts to ensure the availability and safe usage of the Website. However, the use of the Website may be promptly interrupted by maintenance tasks and/or the upload of updates of its features and/or functionalities. Also, we cannot guarantee that the Website will be maintained without interruptions, delays, errors or omissions for reasons beyond our control, as well as for possible damages that may be caused by third parties through illegitimate intrusion beyond our control.
Neither the Company nor its partners, suppliers, employees or representatives will consequently be liable for any error or omission on the Website and/or any damage resulting from your access to and use of the Services, including any unauthorized access to or use of our secure servers or any errors in any content and materials as a result of the use of any content posted if the content and information provided by the Website is used by a User or a third party for unlawful purposes and/or to cause damage to third parties or the Company’s reputation, rights or legitimate interests.
Use of the License by the User
The Company will not assume any responsibility when/if/for (by way of example but not limited to):
- The information and/or data entered by the User to enable the AI to create what the User requests.
- The accuracy, reliability or continuous availability of the Website. The Users use the Website at their own risk and are responsible for evaluating the accuracy and usefulness of the content provided by the Website.
- The User has caused damage, direct and/or indirect, to third parties by using the personal data or likeness of another person, or their own personal data when they are false, erroneous, outdated, inadequate or irrelevant.
- The correct functioning of the Website at the time of usage for circumstances beyond the Company’s control.
- The misuse or malfunction of the User’s devices used to access the Website, as it is the User’s responsibility to ensure the proper functioning and security of their devices.
- The User breaches their commitments and/or any other provision set out in these Terms and Conditions.
Disclaimer:
The availability of the artificial intelligence models used in the Website depends on third-party infrastructure services. We do not guarantee that any specific AI model will be available at all times, and model availability may be subject to interruptions, changes or substitutions without prior notice. The catalogue of models offered may be modified, extended or reduced at any time.
Content restrictions and blocking mechanisms may apply to content originating from the User’s device, as well as content provided by third-party applications, services, or platforms. The Company shall not be responsible for the availability, legality, or suitability of such third-party content.
The User acknowledges that safety filters may occasionally trigger a “false positive”, blocking content that does not actually violate our policies. The Website’s safety filters and automated technical systems may be provided, in whole or in part, by third-party service providers, applying their own criteria and standards. The Company is not responsible for content blocked or restricted on the basis of such criteria and standards.
Data Protection
We care about your privacy and security, and we want to ensure that you understand and agree to our Privacy and Cookie Policy.
By using this Website, you acknowledge and consent to the collection and processing of your personal data to provide the Services offered according to the content of these Terms and Conditions. The Company has implemented appropriate technical and organizational measures to guarantee the confidentiality and security of the User’s personal data. There is a risk of interception or unauthorized access to data transmitted through the Website. Therefore we advise you to exercise caution and discretion when sharing sensitive or confidential information.
Term and Termination
These legal terms shall remain in full force and effect while you use the Website Services. The Company reserves the right to, in its sole discretion and without notice or liability, deny access to and use of the Services (including blocking certain IP addresses), to any person without stating reasons.
Contact Information
For any questions, concerns, or requests regarding these Terms and Conditions, you may contact our Customer Support Team by email at info@lucin.ai, by telephone at +1 833 350 0042 or through the “Contact Us” form available in your profile.
Applicable law and jurisdiction
These Terms and Conditions shall be governed and construed in accordance with the laws of Spain. Any dispute arising out of these Terms and Conditions shall be subject to the exclusive jurisdiction of the competent courts of Barcelona, Spain.
The non-exercise by the Company of any right provided or derived from these Terms and Conditions shall not be construed under any circumstances as a waiver of those rights. The Company shall only waive its rights expressly and in writing, or by the statute of limitations, in accordance with the currently applicable law.
Legal
Refund Policy
Effective date: October 20, 2026
Thank you for purchasing our products through lucin.ai (“Product”) provided by COREDOCS NEXUS LLC (“Company”).
The Company offers refunds for purchases made directly on lucin.ai (“Website”), provided the terms outlined in this Refund Policy are met, in addition to any rights granted by applicable law.
I. Subscription
Paid subscriptions are required to unlock full access to the features of the Website, subject to fair use. The Website provides a complete list of features and pricing. The price and currency applicable to your subscription are those displayed on the pricing page and confirmed during the checkout process. The final price may vary depending on your geographical location. Subscriptions renew automatically within 24 hours before the current term ends. See Section IV. Cancellation for details on how to cancel.
II. Introductory offer and credit packs
New users may access the Website for 7 days for $1.99. Unless cancelled at least 72 hours before the end of the 7-day period, it automatically converts into a monthly subscription at $29.99. The introductory offer is available only once per user.
Credit packs are one-time purchases that do not renew. Their credits expire at the end of the validity period indicated at the moment of purchase.
III. Payment methods
Purchases can be made using a debit or credit card and, where available, other payment methods displayed at checkout. Payment will be charged to the method provided at checkout, and you authorize the Company to process the applicable fees for your purchase.
IV. Cancellation
Cancelling disables automatic renewal but retains access to subscription features until the current term ends.
You can manage subscriptions by contacting info@lucin.ai to cancel. To avoid renewal charges, cancel at least 72 hours before your next billing cycle. Subscription fees are non-refundable except as set out below.
V. Refunds
Notwithstanding the information contained in section “Withdrawal Right” of our Terms and Conditions, and in addition to any refund rights available under applicable laws, after a thorough revision of your particular situation by our Customer Service Team, we might consider you eligible for a refund if you meet the criteria below.
Refund window
Request your refund within 30 days of purchase and before your subscription expires.
Usage limits
Refunds will be available only if you have used less than [usage threshold]. If you have consumed [usage threshold] or more during the then current billing cycle, the service is considered fully provided and you will no longer be eligible for a refund, including any partial refund.
Partial refunds
In certain specific cases and exclusively for users who have used less than [usage threshold], the Company may, at its sole and absolute discretion, issue a full or partial refund based on the user’s actual use of the platform during the current billing cycle. Refunds are exceptional, not guaranteed, and will be granted only at the Company’s discretion.
How to apply
You can request a refund by either submitting our online support form or emailing info@lucin.ai from the same address you used to make your purchase, including:
- Your order number (from your confirmation email)
- A brief explanation of why you are requesting a refund
We will review your request and notify you by email within 72 hours of receipt.
If approved, your refund will be processed and credited to your original payment method within 10 days of approval.
Exclusions
Refunds will not be issued for the following:
- Refund requests made over 30 days after the purchase
- Refund requests made once you have used [usage threshold] or more during the current billing cycle
- Subscriptions already expired
- Subscription renewals or subsequent billing cycles
- There is reasonable evidence suggesting fraudulent or abusive behavior
- Change of mind
- Disliking the product without evidence of technical issues that prevent its use
- When your account has been suspended or terminated for breach of the Code of Conduct or Prohibited Activities (including, but not limited to, unlawful, non-consensual or exploitative content)
Remark: In the event of an account suspension or termination resulting from a breach of the Terms and Conditions or our Content Guidelines, the availability and calculation of any refund shall be governed by the following provisions:
You shall not be entitled to any refund, reimbursement, or financial compensation of any kind if your account is terminated due to a manifest breach of this Refund Policy, the Terms and Conditions or our Content Guidelines. This includes, but is not limited to:
- Content depicting, involving, or exploiting minors in any manner (including AI-generated child sexual abuse material);
- Unauthorized or non-consensual content generated about, or depicting, a real identifiable individual; or
- Any other activity that is illegal, infringes upon fundamental third-party rights, or poses a severe security risk.
The application of this forfeiture requires clear documentary evidence and a prior human review confirming the violation prior to the final termination of the account.
In any other instances involving suspected unlawful use or potential false positives, the Company reserves the right to review the matter on an individual case-by-case basis to verify and determine the applicability and eligibility of any refund, if appropriate.
We are dedicated to providing the highest quality product on the market. If you are not completely satisfied with your purchase, we value your feedback as it helps us to continually enhance our offerings.
VI. Chargebacks / Disputes
Initiating a chargeback or reversing a payment may result in immediate account suspension or termination. The Company reserves the right to dispute chargebacks by providing evidence of authorized payments.
VII. Policy changes
The Company may amend subscription plans or refund policies at any time. Notice of changes will be posted on the Website or sent via email. Users may cancel their subscription if they do not agree to new terms before changes take effect.
Contact us
For questions or suggestions about this Refund Policy, please reach out to us by email at info@lucin.ai, by telephone at +1 833 350 0042 or through the contact form available in your profile.
Legal
Content Guidelines
Effective date: October 20, 2026
General
The present Content Guidelines explain the rules, technical standards, and prohibitions regarding the use of the platform lucin.ai (hereinafter, “the Platform”), which is owned and operated by COREDOCS NEXUS LLC, a private company holding TAX ID number 42-2447262, and its registered office at 603 East Jackson Street, #1035, Tampa, FL 33602 and contact email info@lucin.ai (hereinafter, “the/our Company”, “we”, “us”, “our”). The Platform is not affiliated with any other platforms or third parties.
These Guidelines are an integral part of our Terms. The registration on and/or use of the Platform implies that you have read, understood, and fully accepted these Content Guidelines. If you do not agree with them, please stop using the Platform.
To use the Platform, the User must be an adult (at least 18 years old or the legal age of majority in their country or state of residence). Minors are strictly prohibited from using the Platform. The Company reserves the right to suspend or terminate any accounts identified as belonging to minors.
Definition of “Blocked Content” or “NSFW Screen”
For the purposes of these Content Guidelines, “Blocked Content” or an “NSFW Screen” refers to any image, video, or text input that is automatically restricted by the Platform’s safety systems due to a potential violation of these Guidelines.
When such content is detected, the Platform will prevent the processing, analysis, or generation of output based on the provided text or image, and display a warning or restriction notice instead.
Prohibited Content and Safety Ratings
The Platform employs internal safety filters to ensure that the content processed through the Platform complies with safety standards. Any content or request rated as “Adult Content” or “Violence” by our system will be automatically blocked. These safety ratings are generated automatically.
These restrictions apply to all content displayed through the Platform, regardless of its origin, whether it comes from the User’s device or from third-party applications, services, or platforms.
The Platform’s safety filters and automated technical systems may be provided, in whole or in part, by third-party service providers. Consequently, their filtering criteria, safety standards, and prohibited content categories also apply to the use of the Platform. The Company shall not be liable for any content blocked or restricted based on such technical standards or safety policies.
The list of prohibited content includes, but is not limited to:
- Explicit or adult material: sexually explicit or suggestive material, pornography, or images intended to sexually arouse. Any sexual content involving minors or sexualization of minors is strictly prohibited.
- Harmful or illegal content: material that promotes illegal activities, violence, self-harm, or dangerous behavior.
- Violent or disturbing content: content that promotes self-harm, cruelty, or depicts weapons in threatening or illegal contexts.
- Privacy and identity: content that shows identifiable people or private situations without their consent or legal authorization, or prompts intended to extract personal private data (doxxing).
- Hate speech and harassment: content that discriminates against, attacks, or harasses individuals or groups based on race, gender, religion, sexual orientation, disability, or other protected characteristics.
Validation of User Inputs
To ensure a safe experience, user inputs are subject to multi-layered safety mechanisms:
- Text input filtering: our system may block inappropriate, explicit, or offensive language, including attempts to disguise, obfuscate, or manipulate language (e.g., prompt injection or jailbreaking attempts) in order to generate prohibited content.
- Visual content inspection: the Platform may implement automated scanning systems or security filters to inspect user-uploaded images prior to processing to verify that they do not contain prohibited visual material.
- Third-party AI models and direct provider safety responses: the third-party AI model providers and AI service vendors integrated into the Platform maintain their own automated safety systems and content detection filters. If a text prompt or uploaded image triggers a safety restriction enforced by an underlying model or third-party provider, the processing request will be rejected by such provider. Upon receiving this notification from the provider, the Platform will take appropriate measures, which may include restricting the request, blocking the generated output, or notifying the User accordingly.
- Enforcement and account termination: any attempt to bypass, disable, or circumvent these filters (whether for text prompts or uploaded images) to process prohibited content may result in the immediate suspension or termination of your account as per our Terms and Conditions.
Technical Notice: “False Positives”
The User acknowledges that safety filters may occasionally trigger a “false positive”, blocking content that does not actually violate our policies. This may occur due to ambiguous context, complex phrasing, or figurative/artistic visual elements.
If you encounter a false positive, you may try uploading a clearer, higher-resolution version or rephrasing your text prompt.
A false positive does not imply that the content is approved or permitted, nor does it create any right for the User to access or process such content.
Protection of Minors and Shared Viewing Environments
Given that generated or processed content may be exported, shared, published in the community gallery or displayed in public or multi-user environments, the User agrees not to upload images or input text prompts aimed at generating, processing, or sharing material that could be harmful to minors or third parties. The Platform employs automated filters, safety mechanisms, and technical measures to detect and prevent the generation or display of prohibited, inappropriate, or sensitive content.
No Guarantee and No Right to Access Restricted Content
The User acknowledges that access to specific content is not guaranteed. The Company is under no obligation to restore, unblock, or allow access to any content that has been restricted by the Platform’s safety systems, even if the User believes such restriction to be incorrect.
User Responsibility
The User is solely responsible for any text prompts entered and any images uploaded or generated through the Platform. The Company shall not be liable for any consequences arising from the User’s attempt to process prohibited or restricted content.
Use of Content
In accordance with our Terms and Conditions, Users are granted a non-exclusive license to use the Platform for personal or internal business purposes, subject to the active subscription plan purchased. Any unauthorized distribution, reselling, or commercial exploitation outside the scope permitted by your plan or official partner/affiliate agreements is strictly prohibited.
Enforcement and Reporting
The Company reserves the right, at its sole discretion and without prior notice, to suspend or terminate access for any User who violates these Guidelines, and to cooperate with administrative or judicial authorities when legally required to do so. To report a violation, please contact info@lucin.ai.
Applicable law and jurisdiction
These Content Guidelines shall be governed by and construed in accordance with Spanish law.
In the event of any controversy, claim, or disagreement arising out of or relating to these Content Guidelines or the use of the Platform, the parties expressly agree to submit the dispute to the exclusive jurisdiction of the Courts and Tribunals of Barcelona, Spain, expressly waiving any other jurisdiction to which they may be entitled.
The non-exercise by the Company of any right provided in these Content Guidelines shall not be construed as a waiver of said right.
Contact
Get in touch
We answer support requests within 72 hours.
For questions about your subscription, a cancellation, a refund request, a data protection request, a content report or anything else, write to us and we will get back to you.
Phone
Company
COREDOCS NEXUS LLC
603 East Jackson Street, #1035, Tampa, FL 33602
Tax ID
42-2447262
Payments processed by
Next Horizon AI Labs LLC · Tax ID 42-2845611 · 1501 Corporate Drive, Suite 100 #1033, Boynton Beach, FL 33426
Tucantela SL · Tax ID B66672593 · Avinguda Josep Tarradellas, 38, 08029 Barcelona, Spain
The Merchant of Record for each transaction is shown at checkout and on your receipt.